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Are You Killing Your Customer Service With These Language Mistakes | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in July
Micah Solomon Contributor

I’m going to bet that your company has put less thought into the words that your employees use with customers than you’ve put into the language in your marketing campaigns and website.

http://www.forbes.com/sites/micahsolomon/2014/07/25/fix-the-bad-language-killing-your-customer-service-experience/#comment-1107
 

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